Privacy Policy
Effective date: July 1, 2026
This Privacy Policy explains how [ENTITY NAME], doing business as astroquark (“we,” “us,” or “our”), collects, uses, and shares information about you when you use the astroquark website and services (the “Service”). By using the Service you agree to the practices described here.
1. Information We Collect
We collect the following categories of information:
| Category | Examples | How we get it |
|---|---|---|
| Account information | Email address, password (hashed) | You provide it at signup |
| Birth data | Name, birth date, birth time, birth location | You provide it when creating a profile |
| Third-party birth data | Same as above, for profiles you create for others | You provide it; you are responsible for having consent |
| Report content | AI-generated astrological reports | Generated by our system based on your birth data |
| Feedback | Star ratings on reports | You provide it optionally |
| Usage data | Pages visited, actions taken, timestamps | Collected automatically by our infrastructure |
| Technical data | IP address, browser type, device type | Collected automatically when you access the Service |
We do not use cookies for tracking or advertising. We do not run third-party analytics scripts on our site.
2. How We Use Your Information
We use the information we collect to:
- Create and maintain your account.
- Generate astrological reports using your birth data.
- Send transactional emails — account verification, password reset, and report-ready notifications.
- Process payments for paid reports.
- Operate, maintain, and improve the Service.
- Detect and prevent fraud, abuse, or security incidents.
- Comply with legal obligations.
We do not use your data for advertising, and we do not sell your data to any third party.
3. Birth Data and Sensitive Information
Birth data — including birth date, time, and location — is the core input to our Service. We treat this data with care. It is used solely to calculate your astrological chart and generate reports. Raw birth data is stored by our database provider (Supabase), which acts as a data processor on our behalf and may not use it for any independent purpose. Only derived chart features (such as planetary positions, aspects, and house placements) are passed to our AI provider to produce your report.
If you create a profile for another person, you represent that you have their consent to submit their birth data to us. You are responsible for obtaining and maintaining that consent.
4. How We Share Your Information
We share your information only with the following service providers, and only to the extent necessary to operate the Service:
| Provider | Purpose | Data shared |
|---|---|---|
| Supabase | Database and authentication | All account and profile data (stored on their infrastructure) |
| Mistral AI | AI report generation | Derived chart features (e.g. planetary positions, aspects, houses) — raw birth data is not transmitted |
| Resend | Transactional email delivery | Email address and report notification content |
| Stripe | Payment processing | Email address and payment amount. Card details are entered directly into Stripe’s interface and are never transmitted to or stored by astroquark. |
We do not sell, rent, or trade your personal information to any third party for their own purposes. We may disclose information if required by law, court order, or to protect the rights and safety of astroquark or others.
5. Data Retention
We retain your account information and birth profiles for as long as your account is active. Generated reports are stored indefinitely so you can access them at any time. If you request account deletion (see Section 7), we will delete or anonymize your personal data within a reasonable time, except where retention is required by law.
6. Security
We use industry-standard measures to protect your information, including encrypted connections (HTTPS), hashed password storage, and row-level access controls on our database. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We will notify you of any breach affecting your data as required by applicable law.
7. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate account information (email address, password).
- Delete your account and associated personal data.
- Object to or restrict certain uses of your data. Note that some restrictions may prevent us from delivering the Service — in those cases, account deletion may be the appropriate outcome.
- Portability — receive a copy of your data in a structured format.
Note: birth profiles are immutable once created (they cannot be edited or deleted through the Service UI) to preserve the integrity of generated reports. If you wish to request deletion of a profile and its associated reports, contact us directly.
To exercise any of these rights, email us at support@astroquark.com. We will respond within 30 days.
8. Children’s Privacy
The Service is not directed to anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a user under 18, we will delete that information promptly.
9. California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights:
- Right to Know — you may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, our business purpose for collecting it, and the categories of third parties with whom we share it.
- Right to Delete — you may request deletion of personal information we have collected from you, subject to certain exceptions. Because birth data is essential to the Service, a deletion request will typically result in full account termination.
- Right to Opt Out of Sale — we do not sell your personal information. There is nothing to opt out of.
- Right to Non-Discrimination — we will not discriminate against you for exercising your CCPA rights.
To submit a CCPA request, email support@astroquark.com with the subject line “CCPA Request.” We will verify your identity before processing the request.
10. International Data Transfers
astroquark is operated from the United States. Our service providers — including Supabase, Vercel, Mistral AI, Resend, and Stripe — process data on infrastructure located in the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the US, where data protection laws may differ from those in your country. By using the Service, you consent to this transfer.
11. European Users
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights regarding your personal data under applicable law, including the right to access, correct, or delete your data and to lodge a complaint with your local data protection authority. To exercise these rights, contact us at support@astroquark.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. For material changes we will make reasonable efforts to notify you (e.g., by email or a notice in the Service). Continued use of the Service after changes are posted constitutes your acceptance of the revised Policy.
13. Contact
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: support@astroquark.com.
© 2026 [ENTITY NAME], doing business as astroquark. All rights reserved.